One Honest MatchTerms of use
Last updated: November 13, 2026. These terms are a draft shown on the test build and take effect on the live service when it opens.
1. Who may join
You must be at least 18 years old. You join with your mobile phone number, which we verify with a texted code. One person may hold one account, ever. The name on your account is your real first name. You may not join if you have been banned before: bans attach to the person, through the verified phone number, and survive deleting an account.
2. How the service works
- Your profile is a short form plus video answers to set questions. Answers are screened automatically, and sometimes by a person, for a genuine attempt: a real person on camera, speaking, on topic. Only approved answers count.
- Your profile becomes visible when it has at least one photo and at least five approved answers.
- Your account activates when at least 25 potential matches are ready within the distance you set. Until then you are not charged, and your profile counts toward other people's pools.
- You can hold one match at a time. Before a first meeting, the 24 hour reply rule applies: an unanswered message left for 24 hours ends the match. When a match ends for any reason, the two of you never see each other on the service again.
- Some things can be changed only once a month (your public Top 5 fields, your dating intention, your video answers, counted from when they were approved or last set). Your age can never be changed. Your gender, who you are seeking, and your question list can be changed only through support, with a reason.
3. Membership and billing
Membership costs $20 per month, one flat price. There are no tiers, boosts, or add-ons. There is no signup or initiation fee, and you are never billed for more than 31 days ahead. Your first month starts when your account activates and you start your membership. You may cancel at any time in your Profile; cancellation takes effect at the end of the current paid month, and you keep full access until then. Where the law gives you a short cancellation window after joining, including the three business day window in states such as North Carolina and California, that right applies in full. If a paid period ends without renewal, your account returns to waiting and can be restarted by starting a membership again.
4. Safety, and what we do not do
One Honest Match does not run criminal background checks on its members, and no member should treat a profile, a video answer, or a match as proof of anyone's history or character. Members in New Jersey, New York, Illinois, and Texas should read that sentence twice: it is the disclosure your state asks services like this to make plainly. Meet in a public place, tell someone you trust where you will be (the app can email your meeting plan to your trusted contact), and use your own judgment at all times. The in-app check-in after a meeting is private, is visible to no one, and is not monitored by us. In an emergency, call your local emergency number.
5. Reports, moderation, and enforcement
You can report or block any member, from their card and from your match screen. Every report is reviewed by a person before it counts against anyone. A report ruled real counts against the reported person for 12 months; the fifth counted report in that period suspends the account. Reports ruled not an issue are kept as records but never count. Emergency categories (a suspected minor, imminent danger) pause the reported account immediately, while the review happens. You may appeal an enforcement action once. Blocks and exclusions are permanent and attach to the person, not just the account.
6. Your videos and content
You own your photos and video answers. By posting them you give us the licence we need to run the service: to store them, check them, and show them to the people the rules say may see them (your card to people browsing; your videos only to a person you have unlocked with, or matched with). Videos are served on private links that expire. Do not copy, record, download, or share another member's videos or messages; doing so is a breach of these terms and grounds for a ban.
7. Closing your account
You can delete your account at any time in your Profile. Deleting removes your profile content, photos, and videos. Enforcement records (blocks, exclusions, report outcomes) are kept, keyed to a protected form of your phone number, so that a ban cannot be dodged by rejoining. If you and a match choose the together ending, both accounts close at once.
8. The service, and who operates it
The service is provided as is, within the limits of the law. One Honest Match is operated by Suprit Lama, a sole proprietor based in Raleigh, North Carolina. If a part of these terms is held unenforceable, the rest stands.
9. Changes and contact
If these terms change in a way that affects you, we will show the change in the app before it applies. Questions: support@onehonestmatch.com.